Where real BTOKEN support lives
BTOKEN support only happens on your private case line on this website. Every reply from our team appears there, marked as BTOKEN Support.
We never start conversations in direct messages on Telegram, WhatsApp, X, Discord or Instagram.
Warning signs
Someone asks for your recovery phrase, private key or password — no real agent will ever need them.
You're asked to “validate”, “sync” or “unlock” your wallet on a website or in another app.
You're rushed: “act now or lose your funds”, or promised a refund, giveaway or doubling of your crypto.
What to do
Stop replying, don't click links, and open a case with the topic “Scam or fraud report”. Include the account name or website — never your secret words.
If you already shared your recovery phrase, move your funds to a new wallet straight away from a device you trust, then tell us in a case.