Check where the funds went
Look up your transaction ID on the network you actually sent on. If it shows as confirmed, the funds left your wallet and arrived at that address on that network.
If you sent to your own address on another network, you can often see the funds by adding that network in your wallet.
If you sent to an exchange
Some exchanges can credit deposits made on an unsupported network. Contact the exchange with the transaction ID — only they control their addresses.
Get help from BTOKEN
Open a case with the topic “Missing or stuck transaction”, choose the network you sent on and paste the transaction ID. We'll trace it and tell you what's possible.